Welcome to Esummen! We understand that you may need to return or exchange an item that you have purchased from us. That’s why we have created our Refund and Returns Policy to ensure that you have a hassle-free experience.

At Esummen, we want you to be 100% satisfied with your purchase. We offer a 30-day return & exchange policy to ensure that you can return or exchange any item that you are not completely satisfied with.

Return & Refund Policy

If you are not completely satisfied with your purchase, you may return or exchange an item within 30 days of receiving it. Please note that the item must be in the same condition as it was received, with all original packaging and tags still attached.

If you wish to return an item, please contact us at [email protected] We will provide you with instructions on how to return your item. Once we have received your item, we will process your return or exchange and issue a refund in the same form of payment originally used for purchase within 7-10 business days.

If you received an item that is damaged or defective, please contact us at [email protected] and we will arrange for a replacement or refund.

Please note that the following items are not eligible for return or exchange:

• Items that have been worn, washed, used, or altered

• Items that have been damaged due to misuse or negligence

• Items that are returned more than 30 days after delivery

We are not able to offer free returns or exchanges. Customers are responsible for the cost of return shipping.

If you have any questions about our Refund and Returns Policy, please contact us at [email protected]. We are always happy to help.